Health and Safety
Far EasTone's Occupational Health and Safety policy was approved by the Board of Directors
Far EasTone's Occupational Health and Safety policy
FET commits to practicing social responsibility to achieve the vision of "FET Connects You and Your World, Enriches Your Life and Protects Our Earth." FET has established an occupational health and safety management system which applies to whole enterprise operation, including FET’s all employees, contractors and dispatch workers under FET's supervision. We aim to provide all stakeholders with a safe and secure working environment and collectively promote occupational health and safety management. Our Promise:
- Compliance with laws and relevant requirements
Following the relevant occupational health and safety laws and the ISO 45001 international standard or regulations, we regularly review the alignment of the ISO 45001 international standard with our policies. This ensures compliance with occupational health and safety laws and stakeholder requirements, aiming to prevent occupational accidents.
- Full participation and implementation by all members
We invite employees or representatives of employees to participate in Occupational health and safety Committee, jointly formulate occupational health and safety policies, participate in related occupational health and safety operations, and implement goal execution and risk management to achieve the goal of full participation.
- Continuous improvement of system performance
We commit to continuously improve occupational health and safety performance through regular audits on the management system's operation to achieve sustainable business operations.
- Provide a safe working environment
We implement hazard identification and risk assessment, set up prioritization, action plans, and quantitative targets, and regularly track relevant indicators to implement management, continuously promote and maintain a safe and healthy work environment.
- Risk management and health promotion
We enhance employee risk control and prevent work-related injuries and illnesses, hold health promotion activities, advocate occupational preventive medicine concepts, and raise employee awareness of occupational health and safety.
FET's occupational health and safety policy is approved by the board of directors.
Establishing a Secure Workplace" through the verification of the "ISO 45001:2018 and CNS 15506:2011 (TOSHMS) Occupational health and safety Management System Standards"
FET is committed to providing a safe working environment for all employees and stakeholders. In 2018, the company implemented the "ISO 45001 Occupational Health and Safety Management System." In 2019, the organization underwent an on-site audit by the external independent verification body, the British Standards Institution (BSI), to assess compliance with the ISO 45001 standard. Following the successful completion of various audit criteria, FET was awarded the international "ISO 45001:2018 and CNS 15506:2011 (TOSHMS) Occupational health and safety Management System Standard Certification," valid until January 24, 2025. In 2023, BSI conducted a verification audit and confirmed that the audit objectives for ISO 45001 were achieved. The management system is deemed to be effectively operational and has been granted continued certification.
FET through the" ISO 45001 Occupational Health and Safety Management System Standard" Chee Ching. President of FET(left), Peter Pu, General Manager of BSI Northeast Asia (right).
Implemented according to ISO 45001 Occupational Health and Safety Management System:
- The Company implements ISO 45001 Occupational Health and Safety Management System. The President acts the Chairman and assigns the highest supervisor of the President’s Office and Human Resources Management Group as the management representative to supervise the implementation of occupational health and safety related measures.
- Participation of all employees
Across-departmental organization is formed and consists of the supervisors of the occupational health and safety office, human resources, and business operation departments. They regularly conduct interdepartmental discussions on the documents and information related to health issues and risks. - OHS risk and hazard assessments to identify what could cause harm in the workplace
The Company regularly conducts employee and contractor work environment hazard identification, health and safety management plans, operational site, observation and construction safety, and health management analysis. All risk identification acts as the basis of classified management and tracking management is implemented to control, prevent, and decrease the danger and risk. As of 2023, 839 risk identification and assessment processes have been conducted. - Prioritization and integration of action plans with quantified targets to address those risks
In 2023, action plans were implemented for the identified occupational safety risks. 9 occupation health and safety action plans were formulated and the 3 corresponding quantitative goals are as follows:
(1) Plan and execute an Electric Vehicle Fire Drill.
(2) Creating a healthy workplace and safeguarding employee health by promoting the concept of maintaining an "ideal healthy posture"; organizing a “Weight Loss Competition” ;achieving a participation rate of over 10%..
(3) Cultivating a vibrant and healthy workplace by engaging employees in "health promotion activities" 、”Calorie Competition" to maintain their well-being and enhance their overall health and quality of life; achieving a participation rate of over 10%..
All of the above objectives have been successfully achieved.. - Integration of actions to prepare for and respond to emergency situations
Emergency preparedness and responses: FET has stipulated emergency preparedness and response action plans, and regularly implements drills to review and improve the plans, in order to prepare for emergencies. In 2023, 24 fire safety drills and emergency evacuation measures were held regularly, along with 6 personnel evacuation drills to promote prevention awareness among all employees.. - Internal inspections
Conduct internal audits: In 2023, the internal audits identified 15 matters requiring improvement. Improvements were implemented for each matter in the specified time.
Establishment of a Dedicated Occupational Health and Safety Management Unit
- FET has a "Labor Health and Safety Committee" (LHS Committee) and a dedicated occupational health and safety unit, which seek to improve the workplace environment and to ensure the safety of employees.
- The LHS Committee comprises of 18 members, including 9 labor representatives, accounting for 50% of the committee's membership. The LHS Committee meets quarterly and proposes an occupational health and safety management plan and automatic inspection plan. It also discusses, investigates, and analyzes relevant occupational hazards and reviews improvements in occupational health and safety to implement hazard prevention communication and management measures. In addition, the LHS Committee also actively advocates hazard prevention awareness to employees and contractors..
- Procedures to investigate work-related injuries, ill health, diseases and incidents FET has established the "Standard Operating Procedures for Reporting, Handling and Investigating of Emergency Injuries and Occupation Health and Safety Incidents”. When an incident occurs, it can be effectively reported and the investigation procedures related to the injury, disease, or accident can be conducted. The incident will be assessed and analyzed to find preventative measures, in order to implement disaster prevention communication and management. In 2023, no occupational accidents occurred..
- OHS criteria introduced in procurement and contractual requirements：Contractor management: The Company has stipulated the “Contractor Occupational Health and Safety Management Measures”. Related occupational health and safety requirements and hazard prevention matters have been included in the contractor agreements, in order to require contractors to comply with related occupational health and safety regulations, implement good safety protection measures, and avoid the occurrence of incidents..
- OHS provided training to employees and/or other relevant parties to raise awareness and reduce operational health & safety incidents：Occupational health and safety education and training. In order to improve the occupational health and safety awareness of employees and contractors and reduce related accidents, the Company organizes various occupational health and safety education and training, and plans disaster prevention promotion and related information. The Company aims to strengthen overall disaster awareness among employees. In 2023, a total of 176 occupational health and safety education and training events were held, with a total of 11,520 people participating. We also successfully conducted 285 workplace and construction site safety inspections, achieving a 100% improvement rate for identified deficiencies. This effective approach has helped prevent occupational accidents from occurring. We have also established the “health and safety” website to promote information related to disaster prevention and strengthen disaster awareness among employees.
The frequency of checking operation in Occupational Health and Safety as bellows:
Checking operation in Occupational Health and Safety |
|
1. Occupational Health and Safety office check workplace |
More than 16 times a month |
2. Management by wandering around check retail |
More than 1 times a week |
3. Cell site Safety check |
More than 2 times a month |
Hired dedicated nursing staff to promote employee health management
Established full-time, professional nursing staff and contracted physicians, implemented new employee physical examinations, and regularly organized health exams for all employees. Goals and progress are set according to employees’ physical and health examination records, in order to analyze and prevent health related risks and issues. Care for the prevention, health consultation, first aid, and emergency handling of employee injuries and illnesses, conduct health management, disease prevention, and plan health promotion events in order to maintain the physical and mental health of employees. The assessment of the reduction and prevention goals of health-related issues and risks in 2023 is as follows:
- Comprehensive health management should include identifying work environment health risks: Control measures shall be adopted according to the identification results, in order to prevent occupational diseases and promote personal health management among employees. We aim to improve personal physical and mental health.
- Maternal health protection: In 2023, according to the evaluation of 79 pregnant employees by medical staff, there are no dangers to the health of mothers, fetuses, or babies in the work environment. Once the information was explained to the parties, they were allowed to continue their work.
- Human factor prevention assessment: Workers affected by physical pain have been compared and identified, and none of the workers operate in areas with potential risk or risk caused by human factors
- Implement the cerebrovascular disease prevention and management plan: Utilize the system to integrate employee physical examination data, expand the subjects of risk management, and establish a reminder mechanism for the work hours system. Professional physicians have assessed the employees as low risk and their duties do not require adjustment. They are able to engage in general work.
Building A Healthy Workplace Environment
FET actively encourages employees to exercise and to build a healthy workplace environment. The Company is dedicated to creating a healthy workplace and the implementation of health-related activities in 2023 is as follows:
Name of Activity |
Scope of activity |
Weight Loss Competition |
The event has been held for six consecutive years since 2018. In 2023,participants who competed the event totaled 464 people and they lost a combined weight of 853 kilograms. Prizes totaling NT$150,000 wereawarded to the winner. Thecumulative total of participants is 3,334 people,with a total weight loss of 6,090 kilograms. |
FET Long-term Health Club Activities |
FET Long-term Health Club Activities Currently, the Company has 32associations, among which, 23 are sports associations. Every year, eachassociation is granted a budget of up to NT$80,000. In 2023, a total of 538association activities were held, with 6842 participants. |
Burn Calories Sports Competition |
In 2023, FET launched the "Burn Calories Sports Competition" combined with an app, encouraging employees to engage in healthy activities and develop regular exercise habits. A total of 500 people signed up, collectively burning 3,042,048 calories. |
Online Health Promotion Activities |
we offered online courses on physical, mental, and emotional well-being, including exercise, nutrition, and psychological health. In 2023, a total of 43 courses were conducted with a participation of 4,854 individuals. |
EOrganize fitness activities |
In response to government policies and the “Occupational Health Week” events promoted by the Ministry of Labor, and to help employees understand their physical activity levels, the Sports Administration of the Ministry of Education commissioned the "Technological Fitness Project Office” to govern fitness activities. 103 people from the Neihu office participated. The event included
strength and endurance, flexibility, and cardiorespiratory endurance.
health and exercise concepts, in order to achieve the benefits of health promotion. |
Blood donation drives |
Organizing blood donation drives, we contributed a total of 71,250 cc in 2023. |
Office Area Massage Room |
We have hired 16 visually impaired masseurs to provide free massage service to help relieve stress. They have provided their services to around22,878 people in a year. |
Healthy Environment
FET as launched the "Health 99 " campaign, aiming to raise employee awareness about health, encouraging colleagues to adopt regular exercise habits, and collaboratively fostering a workplace environment of well-being and happiness.
Occupational Health and Safety Award Records
1. FET received the " Exercise Enterprise Certification " from the Administration , Ministry of Education for the third time in 2022, valid until 2025.
2. In 2023, FET received the "Safety and Health Award" from the Taipei City Government's Department of Labor, recognizing its excellent performance in three key areas: employee work, family care and support, and physical and mental health and safety.
3. The offices in Neihu, Banqiao, Taichung, and Kaohsiung have consistently been awarded the "Healthy Workplace Certification" and the "Health Promotion Mark" by the National Health Administration under the Ministry of Health and Welfare.
Health Promotion Administration, Ministry of Health and Welfare
Flexible and Smart Environment
Digital Life in Workplace
Activity Based Workplace Office
Sitting-out Area
Discussion Area
