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Health and Safety

Far EasTone's Occupational Health and Safety policy was approved by the Board of Directors on August 9th, 2023.

Far EasTone's Occupational Health and Safety policy

FET commits to practicing social responsibility to achieve the vision of "FET Connects You and Your World, Enriches Your Life and Protects Our Earth." FET has established an occupational health and safety management system which applies to whole enterprise operation, including FET’s all employees, contractors and dispatch workers under FET's supervision. We aim to provide all stakeholders with a safe and secure working environment and collectively promote occupational health and safety management. Our Promise:

Compliance with laws and relevant requirements

We adhere to occupational health and safety laws and relevant international standards or criteria. Also, we regularly supervise the degree of compliance to meet the requirements of occupational health and safety laws and stakeholders. This is done to prevent occupational accidents from occurring.

Full participation and implementation by all members

We invite employees or representatives of employees to participate in Occupational health and safety Committee, jointly formulate occupational health and safety policies, participate in related occupational health and safety operations, and implement goal execution and risk management to achieve the goal of full participation.

Continuous improvement of system performance

We commit to continuously improve occupational health and safety performance through regular audits on the management system's operation to achieve sustainable business operations.

Provide a safe working environment

We implement hazard identification and risk assessment, set up prioritization, action plans, and quantitative targets, and regularly track relevant indicators to implement management, continuously promote and maintain a safe and healthy work environment.

Risk management and health promotion

We enhance employee risk control and prevent work-related injuries and illnesses, hold health promotion activities, advocate occupational preventive medicine concepts, and raise employee awareness of occupational health and safety.

FET's occupational health and safety policy is approved by the board of directors.

Establishing a Secure Workplace" through the verification of the "ISO 45001:2018 and CNS 15506:2011 (TOSHMS) Occupational health and safety Management System Standards"

FET is committed to providing a safe working environment for all employees and stakeholders. In 2018, the company implemented the "ISO 45001 Occupational Health and Safety Management System." In 2019, the organization underwent an on-site audit by the external independent verification body, the British Standards Institution (BSI), to assess compliance with the ISO 45001 standard. Following the successful completion of various audit criteria, FET was awarded the international "ISO 45001:2018 and CNS 15506:2011 (TOSHMS) Occupational health and safety Management System Standard Certification," valid until January 24, 2025. In 2022, BSI conducted a verification audit and confirmed that the audit objectives for ISO 45001 were achieved. The management system is deemed to be effectively operational and has been granted continued certification.

FET through the" ISO 45001 Occupational Health and Safety Management System Standard" Chee Ching. President of FET(left), Peter Pu, General Manager of BSI Northeast Asia (right).

Occupational Health and Safety Policy

FET was awarded "International Certification of ISO 45001:2018 and CNS 15506:2011 (TOSHMS) Occupational Health and Safety Management System Standards" Certificate.

Implemented according to ISO 45001 Occupational Health and Safety Management System:

The Company implements ISO 45001 Occupational Health and Safety Management System. The President acts the Chairman and assigns the highest supervisor of the President’s Office and Human Resources Management Group as the management representative to supervise the implementation of occupational health and safety related measures.
Participation of all employees
A cross-departmental organization is formed and consists of the supervisors of the occupational health and safety office, human resources, and business operation departments. They regularly conduct interdepartmental discussions on the documents and information related to health issues and risks.
OHS risk and hazard assessments to identify what could cause harm in the workplace
FET regularly conducts employee and contractor work environment hazard identification, health and safety management plans, operational site, observation and construction safety, and health management analysis. All risk identification acts as the basis of classified management and tracking management is implemented to control, prevent, and decrease the danger and risk. As of 2022, 818 risk identification and assessment processes have been conducted.
Prioritization and integration of action plans with quantified targets to address those risks
In 2022, action plans were implemented for the identified occupational safety risks. 9 occupation health and safety action plans were formulated and the 3 corresponding quantitative goals are as follows:
(1) Providing secure and smooth pathways.
(2) Creating a healthy workplace and safeguarding employee health by promoting the concept of maintaining an "ideal healthy posture"; achieving a participation rate of over 10%.
(3) Cultivating a vibrant and healthy workplace by engaging employees in "health promotion activities" to maintain their well-being and enhance their overall health and quality of life; achieving a participation rate of over 10%.
All of the above objectives have been successfully achieved.
Integration of actions to prepare for and respond to emergency situations
Emergency preparedness and responses: FET has stipulated emergency preparedness and response action plans, and regularly implements drills to review and improve the plans, in order to prepare for emergencies. In 2022, 2 fire safety drills and emergency evacuation measures were held regularly, along with 9 personnel evacuation drills to promote prevention awareness among all employees.
Internal inspections
Conduct internal audits: In 2022, the internal audits identified 13 matters requiring improvement. Improvements were implemented for each matter in the specified time.

Establishment of a Dedicated Occupational Health and Safety Management Unit

FET has a "Labor Health and Safety Committee" (LHS Committee) and a dedicated occupational health and safety unit, which seek to improve the workplace environment and to ensure the safety of employees.
The LHS Committee comprises of 18 members, including 9 labor representatives, accounting for 50% of the committee's membership. The LHS Committee meets quarterly and proposes an occupational health and safety management plan and automatic inspection plan. It also discusses, investigates, and analyzes relevant occupational hazards and reviews improvements in occupational health and safety to implement hazard prevention communication and management measures. In addition, the LHS Committee also actively advocates hazard prevention awareness to employees and contractors.
Procedures to investigate work-related injuries, ill health, diseases and incidents FET has established the "Standard Operating Procedures for Reporting, Handling and Investigating of Emergency Injuries and Occupation Health and Safety Incidents”. When an incident occurs, it can be effectively reported and the investigation procedures related to the injury, disease, or accident can be conducted. The incident will be assessed and analyzed to find preventative measures, in order to implement disaster prevention communication and management. In 2022, there were a total of 2 occupational injuries, both of which were cases of collisions. These incidents accounted for 0.036% of the total employee population. We have taken measures to enhance employee awareness of workplace safety.
OHS criteria introduced in procurement and contractual requirements：Contractor management: The Company has stipulated the “Contractor Occupational Health and Safety Management Measures”. Related occupational health and safety requirements and hazard prevention matters have been included in the contractor agreements, in order to require contractors to comply with related occupational health and safety regulations, implement good safety protection measures, and avoid the occurrence of incidents.
OHS training provided to employees and/or other relevant parties to raise awareness and reduce operational health & safety incidents： Occupational health and safety education and training: In order to improve the occupational health and safety awareness of employees and contractors and reduce related accidents, the Company organizes various occupational health and safety education and training, and plans disaster prevention promotion and related information. The Company aims to strengthen overall disaster awareness among employees. In 2022, a total of 121 occupational health and safety education and training events were held, with a total of 12,568 people participating. We also successfully conducted 243 workplace and construction site safety inspections, achieving a 100% improvement rate for identified deficiencies. This effective approach has helped prevent occupational accidents from occurring. We have also established the “health and safety” website to promote information related to disaster prevention and strengthen disaster awareness among employees.

The frequency of checking operation in Occupational Health and Safety as bellows:

Checking operation in Occupational Health and Safety
1. Occupational Health and Safety office check workplace	More than 16 times a month
2. Management by wandering around check retail	More than 1 times a week
3. Cell site Safety check	More than 2 times a month

Hired dedicated nursing staff to promote employee health management

Established full-time, professional nursing staff and contracted physicians, implemented new employee physical examinations, and regularly organized health exams for all employees. Goals and progress are set according to employees’ physical and health examination records, in order to analyze and prevent health related risks and issues. Care for the prevention, health consultation, first aid, and emergency handling of employee injuries and illnesses, conduct health management, disease prevention, and plan health promotion events in order to maintain the physical and mental health of employees. The assessment of the reduction and prevention goals of health-related issues and risks in 2022 is as follows:

Comprehensive health management should include identifying work environment health risks: Control measures shall be adopted according to the identification results, in order to prevent occupational diseases and promote personal health management among employees. We aim to improve personal physical and mental health.
Maternal health protection: In 2022, according to the evaluation of 87 pregnant employees by medical staff, there are no dangers to the health of mothers, fetuses, or babies in the work environment. Once the information was explained to the parties, they were allowed to continue their work.
Human factor prevention assessment: Workers affected by physical pain have been compared and identified, and none of the workers operate in areas with potential risk or risk caused by human factors
Implement the cerebrovascular disease prevention and management plan: Utilize the system to integrate employee physical examination data, expand the subjects of risk management, and establish a reminder mechanism for the work hours system. Professional physicians have assessed the employees as low risk and their duties do not require adjustment. They are able to engage in general work.

Building A Healthy Workplace Environment

FET actively encourages employees to exercise and to build a healthy workplace environment. The Company is dedicated to creating a healthy workplace and the implementation of health-related activities in 2022 is as follows:

Name of Activity	Scope of activity
Weight Loss Competition	The event has been held for five consecutive years since 2018. In 2022, participants who competed the event totaled 420 people and they lost a combined weight of 949 kilograms. Prizes totaling NT$150,000 were awarded to the winner. The cumulative total of participants is 2,870 people, with a total weight loss of 5,237 kilograms.
Calculate Step Competition by App	Caring for colleagues' health, encouraging employees to develop a regular exercise routine, achieving physical and mental relaxation, and enhancing resistance.FET hold calculate step competition by App , attracted 1,157 employees to join with 287,930,646 steps, and 139,465 KM in total; almost 122 laps around the Taiwan in 2022.
Online Health Promotion Activities	In response to the COVID-19 pandemic, in addition to promoting accurate knowledge of epidemic prevention among employees, we also offered online courses on physical, mental, and emotional well-being, including exercise, nutrition, and psychological health. In 2022, a total of 42 courses were conducted with a participation of 3,464 individuals.
FET Long-term Health Club Activities	FET Long-term Health Club Activities Currently, the Company has 32 associations, among which, 23 are sports associations. Every year, each association is granted a budget of up to NT$80,000. In 2022, a total of 446 association activities were held, with 5,109 participants.
Epidemic Prevention Health Promotion Online Course	During the epidemic prevention for Covid-19, In addition to advocating that employees pay attention to personal hygiene and external protection, it is also very important to maintain proper exercise and improve their immunity, FET’s employees are able to obtained any health related or medical related information and resources from the Intranet. Through the Intranet, employees are educated on diseases, common health problems at workplace, healthy diet, and exercises. We also provide exercises routine designed for office workers so employees can easily access health related information and conveniently exercises at workplace. A total of 1,600 views in one year.
Organize fitness activities	In response to government policies and the “Occupational Health Week” events promoted by the Ministry of Labor, and to help employees understand their physical activity levels, the Sports Administration of the Ministry of Education commissioned the "Technological Fitness Project Office” to govern fitness activities. 90 people from the Neihu office participated. The event included measuring body composition (height, weight, and waist-to-hip ratio), muscle strength and endurance, flexibility, and cardiorespiratory endurance. We aimed to help employees understand their physical condition and improve health and exercise concepts, in order to achieve the benefits of health promotion.
“Happy Epidemic Prevention” exercise	In response to the COVID-19 pandemic, exercise teaching videos were released on the “health and safety webpage”. We taught employees suitable exercises to help them improve their immunity. In 2022, 1,800 people viewed the videos.
Blood donation drives	Blood donation drives Due to the impact of the COVID-19 pandemic, there were shortages in blood banks around Taiwan. Blood drives were organized and 79,250 cc of blood was donated in 2022.
Office Area Massage Room	We have hired 16 visually impaired masseurs to provide free massage service to help relieve stress. They have provided their services to around 11,727 people in a year.

Healthy Environment

FET as launched the "Health 99 " campaign, aiming to raise employee awareness about health, encouraging colleagues to adopt regular exercise habits, and collaboratively fostering a workplace environment of well-being and happiness.

Occupational Health and Safety Award Records

FET received the " Exercise Enterprise Certification " from the Administration , Ministry of Education for the third time in 2022, valid until 2025.
FET got gold award of no accident record to accumulated 51,826,580hrs from 2006 to 2021 by the Industrial Health and Safety Association of the ROC.
The offices in Neihu, Banqiao, Taichung, and Kaohsiung have consistently been awarded the "Healthy Workplace Certification" and the "Health Promotion Mark" by the National Health Administration under the Ministry of Health and Welfare.

Health Promotion Administration, Ministry of Health and Welfare

Flexible and Smart Environment

Digital Life in Workplace

Activity Based Workplace Office

Embrace Wellness, Encourage Mobility, Facilitate Collaboration, Flexibility to Support Growth, Express Innovation are the concepts to create a bright, green and fun digital office environment.

Sitting-out Area

Discussion Area

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