Far EasTone now offers the service of changing from the E-Tone card to the IF Card and allow the customer to keep his/her original number. The service fee is NT$300. You just need to dial 123 from your mobile phone to speak to a Customer Service representative to process the change for you. We would like to remind you that if you are currently on a special rate plan, you will no longer be entitled to the special rate when you change from E-Tone to IF. Therefore we recommend that you stay with your current plan until it expires before you make the change, and your E-Tone deposit can also be refunded.Reminders:
- Once the change is processed, the service fee of NT$300 will appear on your next month´s E-Tone bill. If you change your mind after the switch to IF Card is processed, the service fee will still be charged regardless.
- After you complete the change and before the new card is delivered, your original E-Tone card will be suspended temporarily due to a systems switch.
- The IF Card does not offer the features of international roaming, domestic roaming, call waiting, conference call, call forwarding, mobile fax, mobile data, and call barring.
- As for the deposit you have paid for the E-Tone card plan, if the contract you signed did not have a restriction on service period, Far EasTone will return your deposit via wire transfer in 4 to 6 weeks from the last account closing date, after you switch to IF Card.